The situation
Imagine a finance team that spends each close explaining the same differences between a source system and the ledger. Several people prepare adjustments, but no one owns the full reconciliation.
ILLUSTRATIVE SCENARIO
A recurring difference at the close.
A discussion example—not a completed client engagement or a claim of results.
The complication
The differences could reflect timing, missing records, inconsistent classifications, or a valid exclusion. Changing a configuration before understanding the difference could create a new problem.
The proposed approach
Map the data handoff, compare a representative period, document the inclusion rules, and assign an owner to each exception. Agree a change only after the cause can be demonstrated.
How to validate the outcome
Define the expected reconciliation result, document legitimate timing items, and repeat the check in the next close. The success criteria should be agreed before implementation.
Related support
Explore how application management can keep issue ownership connected to the finance calendar.
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